How do chlorine generators work

INTEX chlorine generator FAQ

Transcript

1 INTEX chlorine generator FAQ Question: What kind of service is necessary to maintain the performance of the chlorine generator? Answer: The INTEX chlorine generator is designed to work with little maintenance. It is recommended to switch on the pump before activating the chlorine generator (read more about this in the user manual). Unless the chlorine generator is part of a combination set to ensure that air pockets in the hoses are removed and water flows through. In addition, the electrolysis cell should be checked and, if necessary, cleaned. The frequency of cleaning depends on the local water quality, the frequency of pool use and how long the chlorine generator is activated per day. See more about this in the user manual. The INTEX chlorine generator has properties that reduce the need for maintenance: 1.) An automatic self-cleaning cycle: The chlorine generator automatically goes through a cleaning cycle so that the electrolytic cell works longer. 2.) Safety checks: The salt water pool system notifies the operator in three cases that change the way the chlorine generator works: low water flow, low salt content in the pool water, high salt content in the pool water. If one of the three circumstances occurs, a buzzer sounds and a digital code flashes on the control element. If the error is ignored, the system switches off automatically to avoid damage. Question: Is there a chlorine generator for all pool sizes? Answer: The INTEX chlorine generator is available for all larger above-ground pools. The sequence program can be set from 1 to 12 hours per day. In addition, the INTEX chlorine generator is supplied with hose connections, so it can be used together with all standardized pool hoses and connections. Question: Should salt be added to the pool water or the pump? Answer: Salt is added directly to the pool water at a ratio of 3 kg per 1000 l. Salt is available in packs of 10 to 30 kg and is available in most pool shops, hardware stores or possibly on the Internet. Do not use iodized salt. Read more about this in the user manual. Question: Do you need any other chemicals besides salt? What happens if you put other chemicals in the pool water? Answer: You may want to add different chemicals based on your local water conditions. It may be necessary to use a water softener, detergent, or algaecides. However, in many cases, additional chemicals are not necessary. Adding other chemicals to the pool water will not affect the salt in the pool water. Contact your local pool dealer for more information. Question: How often should the chlorine generator be activated? Answer: The chlorine generator and the pump should be activated every day. The time required for activation depends on local circumstances, including temperature, rainfall, size of the pool and the number of pool users. See also the schedule list in the user manual. Question: How much salt should be used? Answer: 3 kg per 1000 l of water. This value is a tenth of the sea salt content. You won't see, taste or feel the salt in your pool. Even if the pool water evaporates and needs to be replenished, the salt will not evaporate unless you splash or pour water out of your pool. Once you have the correct salt content, you will not need to add salt for a very long time. Question: Can an older filter pump be combined with the chlorine generator?

2 Answer: Yes. The INTEX chlorine generator is supplied with standard hoses and connections. This enables you to combine the chlorine generator with your INTEX above-ground pool filter system. (The pump must have a flow rate of at least 700 gph or l / h). Question: Will the pool be over-chlorinated if the chlorine generator runs too long? Answer: It is possible to run the system for longer than necessary. Chlorine is a consumable substance, chlorine is most heavily consumed in intense sunlight and heavy water pollution. If you let the chlorine generator run too long, simply switch it off earlier the next day. The best way to find out the optimal operating time is simply to experiment with operating times of different lengths and to test the chlorine content of your pool water with the chlorine test strips provided by INTEX. Question: Will my pool water get salty? Answer: no. The salt content in your pool is one tenth of the sea salt content. You will not feel, taste, see or smell the salt if you add the correct amount (3 kg per 1000 l). What you will feel is soft, clean, clear, fresh water without the chemical taste and odor of most standard chlorine pools. Question: What kind of salt should be used? Answer: Use only sodium chloride salt (NaCl), which is at least 99.8% pure. Salt in tablet form can also be used, but these will dissolve more slowly. Do not use iodized or colored salt (yellow blood liquor salt). The purer the salt, the better the performance of the electrolytic cell. Question: What happens when iodized salt is used? Answer: The iodine in the iodized salt causes the pool water to turn yellow and degrades the performance of the electrolytic cell. Question: How does the salt affect the foil? Answer: The salt has no effect on the foil. The chlorine generated by the chlorine generator is not as aggressive as the commercially available chlorine. Question: How do I know how much salt to add if my pool is losing water? What happens if I add too much salt? Answer: The amount of salt you have to add depends on how much water was lost. You should add salt in the following ratio: 3 kg per 1000 l. The salt table list can be found in the user manual. Question: How long does the salt water pool system take to purify the green water in my pool? Answer: The INTEX salt water pool system works very quickly and immediately starts eliminating bacteria and algae in the pool water. However, the exact time it takes to turn dirty, dangerous pool water into safe, clean, clear and fresh pool water depends on a variety of factors (such as how dirty the water is at the beginning, the size of the pool, Outside temperature). Question: Can the chlorine generator remove the dirt from the bottom of the pool? Answer: no. The salt water pool system is there to clean the pool water and is not a bottom vacuum or a pool filter. To clean the floor from dirt you need a (automatic or manual) floor vacuum. Question: How does adding salt to my pool create chlorine? Answer: Salt alone does not create chlorine in your pool water. It is the combination of salt in the water and the low electrical charge that exists in the titanium-coated one

3 electrolysis cell of the chlorine generator takes place. This produces the components that clean the pool water from algae and bacteria. Question: Does the chlorine generator also work if I use spring water? What happens if i use hard water? Answer: Yes, the chlorine generator works in all water conditions. However, you may find it necessary to treat your water (just as you would use it in your home) if it is hard water, or if the water is high in calcium, etc. Since calcium has white deposits on the Titanium plate of the electrolytic cell, this requires more frequent cleaning. It causes more frequent cleaning, but does not affect the functionality of the chlorine generator. Question: What is covered by the guarantee? Answer: All manufacturing defects in material and functionality for a period of one year from the original date of purchase. Question: Will the salt produce harmful by-products over a long period of time? Answer: no. Salt is a natural product and will not produce any by-products no matter how long it is used. In fact, the salt is much safer than the additives used in commercial chlorine. After all, the salinity in your pool water is so low that it is technically considered fresh water. Question: Does the stand-alone chlorine generator require a filter insert and a pump? Answer: no. The only replaceable part in the chlorine generator is the electrolytic cell. The life of the cell varies and depends on the water conditions, pool use and the operating time of the chlorine generator. To extend the life of the electrolysis cell, the chlorine generator is equipped with a self-cleaning cycle. Ongoing maintenance (as described in the user manual) also extends the life of the electrolytic cell. Question: Can you activate the chlorine generator when the pool is covered? Answer: yes. However, to ensure that nothing is obstructing the flow of water to the pump, skimmer or chlorine generator, we recommend performing a visual inspection before using one of these devices, including the chlorine generator. Question: Is it safe to swim in the pool while the chlorine generator is running? Answer: Due to various regional, state, national and international standards, the device must not run while the pool is in use / occupied, even though it is safe and complies with UL, CSA and EN safety standards. Question: What happens if the water is accidentally swallowed? Is that harmful in any way? Answer: no. The salt water is completely safe for a human. Ingestion of small amounts of salt water / pool water, although not recommended, is not harmful. Question: Which pool sets are supplied with the chlorine generator? Can it be bought separately? Answer: All INTEX pool sets from 457 cm and larger can be purchased with a combination of chlorine generator and pool filter system. In addition, the chlorine generator can be purchased separately for those pool owners who already have a pool filter system. Question: Does the chlorine generator prevent the formation of algae and bacteria on the bottom and walls of the pool? Answer: yes. Question: What is the life expectancy of the chlorine generator?

4 Answer: The life expectancy of the chlorine generator depends on several factors: the water conditions in the pool (hardness, calcium content, etc.), the operating time per day and the number of swimmers who use the pool. The only part that could be replaced in the chlorine generator is the electrolytic cell, which can be purchased separately. The chlorine generator has some special features such as the self-cleaning cycle to increase the life of the electrolytic cell and a user diagnostic warning system that protects the device from an operating state that could cause damage. Question: Can I swim in the pool if I am allergic to chlorine? Answer: Allergic conditions vary from person to person, so it is not possible to answer this question for all people. However, because of the low levels of chlorine in a saltwater pool and the lack of other organic compounds found in commercial chlorine, many individuals who are allergic to chlorine can safely swim and enjoy a saltwater pool that is cleaned by a chlorine generator. Question: Why is it called a chlorine generator even though it does not produce chlorine in the traditional sense? Answer: A chlorine generator gives you a number of advantages: First of all, commercial chlorine is an unstable chemical which has to be added frequently to pool water as it is constantly reduced by sunlight and pool use. This means that there is a lot of work for the pool owner buying, transporting, mixing and adding the commercial chlorine to the pool. In addition, higher costs for the chlorine are to be expected. Furthermore, there are no storage problems, so there is less danger for small children. An INTEX chlorine generator solves these problems by adding a small, constant amount of bacteria and algae-killing chlorine directly to the pool water. Second, because the salinity of the pool water is so low (one tenth of the salinity in seawater) it is imperceptible. There is no salty taste, smell, or cloudiness in the water. However, there is enough salt in the water to have a softening effect, just as homeowners often add salt to the water in the house via a water softener to get soft, soothing water. Third: Salt is a natural product and therefore has no negative impact on the environment, animals and, above all, people. Question: Has the chlorine generator been technically tested? Answer: yes. The INTEX chlorine generator technology has been in use since 1974. In fact, 90% of Australian pools use the same technology and have been for decades. In the U.S.A., many built-in pools use the same technology as INTEX for both indoor and outdoor pools. However, chlorine generators have typically cost many hundreds, even thousands, of dollars in the past. INTEX, known for its high-quality products, has specially designed the chlorine generator for above-ground pools and offers a 1-year guarantee for it. Question: Is the chlorine produced by a chlorine generator different from ordinary liquid or granular chlorine? Answer: yes. The INTEX chlorine generator produces the same algae and bactericidal agents as conventionally compressed chlorine. However, conventionally compressed chlorine requires additional chemicals to stabilize and to be persistent. These organic compounds end up in your pool water. This question does not exist with a chlorine generator: What chemical process takes place in a chlorine generator? Answer: The chemical process is very simple. Salt and water are given a low electrical charge in the chlorine generator to produce sodium hydroxide, which is converted into free chlorine. By killing germs, the free chlorine is converted into bound chlorine, which is converted back into salt and water when the germ is completely burned.

5 This process ensures that the algae and bactericidal agents are constantly produced in the chlorine generator. When these are used up, they are converted back into simple, natural salt and water, and this in a continuous cycle, replacement never necessary. Question: Why are INTEX chlorine generators better than other products on the market today? Answer: INTEX chlorine generators are better than other products on the market today because INTEX provides greater benefits from the chlorine generator. INTEX has become the world market leader and largest manufacturer of above-ground pools by supplying people with high quality pools, elegant equipment and excellent prices. Our quality and customer service are unmatched. The chlorine generator is also characterized by its easy handling. Our chlorine generator is covered by a 1 year guarantee. Of course, INTEX's globally organized service teams are also at your disposal. Question: How does the chlorine generator work? Answer: Conventional salt (sodium chloride NaCl) contains pure chlorine (Cl). Salt water flows through the electrolysis cell of the chlorine generator to produce free, highly active chlorine, which immediately destroys bacteria, viruses and algae without leaving any residue. Question: Why can the performance of the chlorine generator decrease? Answer: Because the operating time of the chlorine generator is too short. If the salt content in the water is too low, the device switches off with the error code 91. The chlorine loses its effect when exposed to strong sunlight. The number of pool users is too high. Calcified or contaminated electrolytic cell. Question: How can I increase the performance of the chlorine generator? Answer: By increasing the operating time of the chlorine generator By increasing the salt content to the appropriate level. Test the salt content with the test strips and adjust as needed Cover the pool when it is not in use or when the chlorine generator is in operation Remove the electrolytic cell for checking and, if necessary, for cleaning Question: Why are there white flakes in the pool water ? Answer: Because there is too much calcium in the pool water. You can drain 20 to 25% of the pool water and fill the pool with fresh water to reduce the calcium percentage. Check the electrolytic cell for calcium deposits and contamination and clean it if necessary. Question: How does the timer work? Answer: The timer works automatically. After the time has been set, the system automatically switches on again after 24 hours to continue with the daily chlorine production. Question: Can I stop the timer or change the time setting? Answer: Yes, you can stop the timer by switching off the device to delete the stored data. You can also change the daily startup time if you reset the operating time manually. You can find more detailed information on this in the user manual. Question: Can I preprogram the startup time as with my VCR? Answer: No, the system cannot be preprogrammed. Question: Why is there nothing on the display? Answer: The system is in economy mode.Press the key or key to see the last LED code. There is no concentration of salt in the pool. Add salt according to the salt table in the user manual.

6 The device has no power. Check to see if the power cord is loose or unplugged. The electrolytic cell cable may be loose. Check the cable to make sure it is securely connected. If none of the listed problems exist, a fuse may have blown or an LED fault has occurred. Contact your INTEX service center and ask for an exchange. Question: What do I do if there is still no light on the display? Answer: Unplug the power cord, wait a few seconds and plug it in again. If there is still no display, contact your INTEX service center and ask for a replacement. Question: What does the code 90 mean? Answer: If the code 90 is shown on the LED display, it means that the sensor has detected a low water flow or even no water flow through the device. Question: What do I do if the code 90 is displayed? Answer: Make sure the pump is activated and running. Make sure the gate valves (if any) are open. Make sure that the filter cartridge, the electrolytic cell and the sieve are not dirty. Check the direction of the water fill and drain hoses. Replace the hoses if they are incorrectly installed. Check that the flow sensor (especially the joint) is clean. See also the user manual for this. Check the flow sensor to see if it is loose or not properly connected. Connect the flow sensor correctly / securely. Flow sensor failure. Contact your INTEX service center and request an exchange. Please note: Always switch off the device and unplug the power cord before cleaning and maintaining it. Question: What does Code 91 mean? Answer: If the code 91 is shown on the display, it means that a low salt content has been detected in the water. Question: What do I do if the code 91 is displayed? Answer: Remove the electrolytic cell, check it and clean it (if necessary). Check the salt level with test strips and add salt if necessary. There may be a fault in the electrolytic cell. Contact your INTEX service center and replace the cell if necessary. Please note: Always switch off the device and unplug the power cord before cleaning and maintaining it. Question: What does code 92 mean? Answer: If code 92 is shown on the display, it means that a high salt content has been detected in the water. Question: What do I do if the code 92 is displayed? Answer: Check the salinity with test strips, drain approximately 20% of the pool water and fill the pool with fresh water. There may be a fault in the electrolytic cell. Contact your INTEX service center and replace the cell if necessary. Please note: Always switch off the device and unplug the power cord before cleaning and maintaining it.

7 Question: How can I measure the chemical content in my pool? Answer: Buy and use the INTEX 3-way test strips. With the INTEX 3-way test strips you can measure the free chlorine, the ph value and the total alkalinity in the pool water at once. Question: How can I check whether the chlorine generator is producing chlorine? Answer: Use the INTEX 3-way test strips for checking. Assuming the chlorine generator is activated, you can use the test strips to test the chlorine content of the water at the point where the water from the chlorine generator flows back into the pool. Read off the chlorine content using the color scale on the container of the test strips. Question: The salt table on the packaging of the chlorine generator only shows pools that are 4.57 m and larger. Can the chlorine generator also be used for smaller pools? Answer: The chlorine generator can also be used for smaller pools, but the flow rate of the filter pump must meet the requirements stated on the packaging or in the user manual. Follow the instructions in the user manual to determine the required starting amount of salt and the correct operating time for smaller pools. Always test the chlorine content of the water with the triple test strips before entering the pool. Question: Why are there small air bubbles in the pool water when the chlorine generator is activated? Answer: When the chemical process takes place in the electrolytic cell, small amounts of gases such as oxygen and hydrogen are formed, which are released into the water. It is a normal process. Question: I have a chlorine generator / filter pump combination. Can I only activate the filter pump after the chlorine generator has run out of operation? Answer: no. If it is necessary that only the filter pump runs after the system's operating time has expired, you must turn the main switch of the pump OFF & ON and the pump runs. This action clears the system's time setting. After you have switched off the pump, you have to preprogram the time setting according to the instructions in the user manual. Question: Why did the name change to "Saltwater Pool System"? Is it the same product? Answer: Yes, it is the same product. The name salt water pool system explains the advantages of the product in more detail and prevents confusion with conventional pool chemicals. Question: I bought a AGB set with a chlorine generator / filter pump combination. I don't want to add salt because I don't want to use the chlorine generator. Is it possible to only activate the pump to filter the water? Answer: yes. Turn on the pump. The pump is activated and filters the water like a stand alone filter pump.